Know what's broken and what members use, live.
A sticker on every machine. Members get how-to help and report problems in 10 seconds. You get instant alerts, faster repairs, and real-time data on your gym floor.
Essentials
- QR sticker for every machine
- How-to steps and videos for members
- One-tap problem reports with photos
- Reports sent to your repair company, safety issues instantly
- "Fixed" notifications to members
- Public equipment status page
- Printable out-of-order signs
Pro
- Everything in Essentials, plus:
- Live dashboard of every machine
- Usage by machine and busiest times
- Quiet-machine alerts: broken but unreported
- Monthly report to share with owners, boards or residents
- Plain-English recommendations
- Next-visit list: minor fixes bundled into one trip
- Repair history, days down and workouts missed
- Text message alerts
- Spreadsheet export of all your data
Portfolio
- Everything in Pro, plus:
- One login for every building
- Compare locations side by side
- Portfolio reports for owners and investors
- Priority setup and support
Works with your repair company
Add your repair company's email in FloorTally and reports go straight to them, with photos. Safety issues go right away; minor ones wait for one combined visit.
- Free for repair companies
- No login: they schedule and mark jobs fixed from the email
- Fewer trip charges for you: minor fixes are bundled
Don't have a repair company? We can suggest a preferred repair partner near you.
Information for repair companiesQuestions
What counts as a location?
One fitness room or gym, whatever its size. An apartment community with one gym is one location.
Do members need an app?
No. They scan the sticker with their phone camera. No download or sign-in.
What happens to members' phone numbers?
We keep a number only until the machine is fixed, then delete it. Members never get marketing from us.
Our machines already have manufacturer QR codes. Why add yours?
Manufacturer codes show generic videos for that model. FloorTally's sticker knows which machine it is in your gym, lets members report problems, shows live status, and gives you the data.
Can we cancel?
Anytime. Monthly plans stop at the end of the month, and you can download all your data.