FloorTallyKnow what's broken before you roll the truck.
Gyms that use FloorTally put a QR sticker on every machine. When something breaks, members report it in 10 seconds, with a photo, and the gym sends it straight to you. It's free for repair companies, with no login and nothing to install.
Right part, first trip
"Cable frayed near the bottom pulley," with a photo, lands in your inbox. No more vague voicemails from a leasing office.
Fewer wasted trips
Staff check reports first, so you only get real problems. Minor ones arrive together on one next-visit list instead of five separate calls.
Proof you're worth renewing
Your clients' monthly report shows repairs done and average days to fix. It's your work, in writing, right before contract renewal.
How it works
- Your client adds your service email in their FloorTally settings. That's the whole setup.
- Safety issues reach you right away: frayed cables, broken seats, slipping belts. Other reports come after the gym's staff check them.
- Minor issues are bundled into one next-visit list, so you handle them in a single trip.
- Tap the link in the email to set a visit time or mark it fixed. The gym sees it instantly, and members who reported it get told it's fixed.
Preferred repair partners
When a Houston-area gym signs up without a repair company, we suggest one. Preferred partners are the companies we recommend.
- Free. No fees, no commissions, no quotas.
- New gym clients near you, sent your way
- One dashboard for every FloorTally gym you service (coming soon)
Questions repair companies ask
Do I need an account?
No. Reports arrive by email, and the buttons work from your phone. An optional dashboard is coming for companies with many FloorTally clients.
Who pays for FloorTally?
The gym. It's free for repair companies.
Will clients see how long repairs take?
Yes, and fast shops look great. It's the easiest renewal argument you'll have.
We already have a work-order system.
Use it. Reports are plain emails, so most systems can take them in the way they take any service request.
Who owns the client relationship?
You and the gym. You see reports only for gyms that connect you, and we don't promote other repair companies to your clients.